Transaction History, Invoices & Balances
View purchase history, download itemized receipts, settle outstanding studio balances via Credit Card or Bank Transfer, and manage family accounts.
1. Overview & Self-Service Debt Settlement
The Transaction History & Balances Hub (/portal/history) empowers students and parents with complete transparency over their billing records. If a student or dependent has outstanding tuition, fee arrears, or backdated debt, an alert banner appears with a one-click Settle Balance Now action.
2. Three Settlement Pathways
Credit / Debit Card (Instant)
Processed through WiPay or Stripe. Debt is cleared immediately upon payment completion; kiosk soft-locks and overdue banners vanish instantly.
Bank Transfer & Slip Upload
Students generate an official reference number, review studio bank account details, and upload deposit slips. Placed into pending_verification until studio approval.
In-Person Front Desk
Instructions on paying via Cash or Linx card at the studio front desk. Staff settle the balance via the Point of Sale (POS) register.
3. Parent Household Debt Aggregation
For parents managing multiple children enrolled at the studio, the Portal automatically aggregates balances across all linked dependent accounts into a single household total.
- Parents can settle all child balances with a single credit card transaction.
- Itemized receipts break down which portion of the payment cleared which dependent's specific balance.
- Once paid, both the parent's summary balance and each child's personal profile balance update to $0.00 in real time.
4. Digital Receipts & No-Refund Policies
Clicking Receipt on any completed transaction opens the full-screen digital receipt (e.g. Receipt #6AK513):
- Displays studio contact information, transaction reference ID, and payment timestamp.
- Highlights the item description (e.g. "Account Arrears Settlement - Jane Doe").
- Features a permanent PAID IN FULL verification badge.
- Includes studio policy terms (e.g. NO REFUND) and next steps for booking classes.